Contact Us

Queensland (Toowoomba)

10/493 South St,

Toowoomba QLD 4352


New South Wales

1/9 Bearing Road,

Sydney NSW 2147


Victoria

13/63 Ricky Way,

Melbourne VIC 3076


Queensland (Brisbane)

3/54 Nealdon Drive,

Brisbane QLD 4131


Adelaide

1/12 Percy Court,

Adelaide SA 5159

Opening Hours

 Monday to Friday between 9am and 5pm.

Contact Us

How Can We Help?


Setting Up a New Business and Need an Autoclave?

We can assist with product selection, warranty information and installation timelines. Our team ensures your autoclave is ready and compliant for inspection requirements.


Is It Time for Your Annual Validation and Service?

Book your validation and service with our administration team. All work is completed in accordance with Australian Standards.

If you need a validation quote or want to understand what is included in our service process, we are happy to provide guidance.


Autoclave Diagnosis and Repairs

If your autoclave displays an error code or is not performing correctly, contact us. We aim to restore your steriliser to safe operation as quickly as possible.


We repair most makes and models, including Icanclave, Melag, Mocom, Siltex, TOMY and many others.

photo of modern benchtop autoclave

Benchtop steam sterilisers designed in Europe and built using quality parts.

TGA approved and used by dentists, surgeons, podiatrists, laboratories across Queensland.

photo of open benchtop steam steriliser

Ex-demo Icanclaves used only by our technicians. Pre-owned benchtop autoclaves. Secondhand machines can vary in brand and size depending on availability.

photo of line charts on black background

Annual autoclave validations and services are completed as per Australian Standards. These are completed on-site or in our workshop.

close up of sterilised instruments on autoclave tray

Affordable and reliable repairs are completed by our experienced technicians. We repair most autoclave makes and models.

FAQs

Do you have a question? We’re here to help.

  • Can you tell me more about loan autoclaves and technician availability?

    All our customers receive a free loan autoclave for the life of the machine. We offer a 48-hour guarantee of repair otherwise we send a loan autoclave at no charge to use in the meantime. 

    For example, if we do not have the part on hand (though we usually do) we will leave you a free loan unit until your machine is repaired. We do not use third party companies to service and repair our machines, so you are dealing directly with us the entire time. 

  • How long is the wait between ordering and installation?

    There is usually a one-week turnaround time. If you need your new autoclave quicker, please get in touch to liaise with our logistics team. 

  • Tracking: Is there an additional cost for the printer? Is there a digital recording option?

    The printer is inbuilt so is not an additional cost. All our autoclaves have a USB port (USB is included) which records cycles digitally automatically. No fancy software is required to read files on the computer. 

  • We already have a reverse osmosis system. Can it be fitted to the autoclave?

    Only the T (Touch) series can be plumbed directly to a water filtration system. The D series has an easily accessible tank that can be filled with water from your RO system or store bought demineralised/distilled water.

  • Is there anything special required for the autoclave installation?

    Our benchtop autoclaves are standalone machines which only require an ordinary (10 amp) power point and a sturdy bench or table. 

  • Will I need anything else for my autoclave?

    Steam autoclaves require high quality water to run. We highly recommend investing in a reverse osmosis water filtration system for on demand, high quality water. Alternatively, distilled or demineralised bottled water can be purchased from supermarkets and hardware stores.


    Some industries are required to do sterilisation tests of their autoclaves. These are most commonly helix kits or class 6 indicators. If you're not sure what tests you will be required to run, a good starting point are the Australian Standards, notably, AS 5369:2023. 

  • Are Icanclave autoclaves compliant and approved by Australia's Therapeutic Goods Administration?

    Yes. Icanclave complies with:


    • EN ISO 13485: 2016. 
    • MDSAP 1348:2016. 
    • Australia's Therapeutic Goods Administration (Medical Devices): ARTG 226510.

    Autoclaves QLD is CI Scientific's only Queensland distributor of TGA-approved Icanclaves. 


    To view Icanclave's certifications, please visit www.icanclave.com.